FAQ

For The Product Key:

1. The product key is 100% Genuine CD key

2. Activate both 32 and 64 bit version

3. Support all languages version.

4. Support Microsoft Online Update.

5. One key For One Computer,When you reinstall the Operating Systems or Application Software in the same computer,You can use same Key to activate again.

6. Not for Trail, OEM, Beta and Non-Genuine Version.

For Download:

(If you do not have the software or owns only trail version)

1. Provide Product download link,When order include the download options.

2. Send the Product download link and activation key.

3. Easy download, copy the link we provide into your browser and press enter, it will start if you agreed download.

4. File format: EXE, ISO.

5. Language: English, German, Italy, French, Spanish, Japanese, Russian, and so on.

Why Download:

1.Easier, quicker and more efficient to get the Product installation iso or exe file,

2.Download only takes a little time, No need to wait for goods Arrivals.

3. Avoid shipping, safer than buying a fake retail box.

4. Save for your pocket!

Delivery & Guarantee:

1. The Product Key and Download URL will be sent via Email within 24 hours.

2. Please check your Junk Box in case it been filtered by your mail spam system.

3.Offer full refund guarantee if the product key you order or download do not work. (For key issue, you must confirm you are using a genuine software.

Frequently Asked Questions:

Q: Where do the keys come from?

A: The keys are issued directly from Microsoft. And only after payment it is received.

Q: Will the key pass Microsoft's Window Genuine Advantage (WGA)?

A: Yes, the key will pass WGA as the key is issued directly from Microsoft.

Q: Will the key allow for product updates?

A: Yes, the key will allow for product updates for thelife of the computer or installation.

Q: Will the key allow for tech support from Microsoft?

A: Yes, the key will allow for telephone tech supportdirectly from Microsoft.

Q: Why are the keys so inexpensive compared to purchasing in a retail store or online?

A: We purchase volume keys and pass the savings along to our customers. In a retail store, you are purchasing a copy of the software and packaging that you may already own.

Q: Will you send me a copy of the software?

A: No, this listing is not for a copy of the software.

Q: Has the key ever been issued to anyone else or previously activated?

A: No, the key has never been issued to anyone else, nor has it been previously activated. Key is not retrieved from Microsoft's system until such time as buyer purchases key.

Q: Can I use your product key to activate my previous Programs?

A: Yes, But you'd better to download our products and install it.

Q: How many PCs can be used on if I purchase a download version from you?

A: You can download the programs on your PCs many times, but one key just can activate one of them.

Q: How I can view my orders on your website?

A: Please registered to be a registered member of our website first, then you can view your order info by loging in your account after that.

Q: How long it will take to send me products if I purchase a download version?

A: Ordinary, we'll send you download link and product key in 24 hours after receive your order, but if any delay because of our busy work, please contact us by email for help. if you made order on saturday, you will be receive your link in 24 hours or on Monday, bucause we are rest on Sunday.

Q: What kind of payment methods do you accept?

A: We currently offer payment methods including Visa, MasterCard. At the moment we do not accept Paypal, Moneybooker and bank transfer. Please excuse us for any inconvenience we may cause because of this. As for western union, please contact us for the account details.

Q: I purchased *** download version from you, and 1 day gone, but have not received anything.

A: First, please check your email box again including your junk mail folder, if no, that's maybe because your payment failed, so please check your account to confirm this, and place order again, any further question, you can contact us by Email.

Q: I purchased a download version from your website, but when I click the downloaded files to install, nothing happened.

A: Please check your CPU model(32 bit or 64 bit), if the softeware don't match to your CPU system, it can be installed on your computer.

Q: When I click the download link, there is nothing shown on my screen.

A: Please try again, if this happen again, please change for an other browser to open it on your computer.

Q: When I open the download link, it shows some codes on my browser.

A: That's because the download link is temporary special for you, but you didn't download it in time, so the link expired, please contact us for replacement.

Q: I am a business man, i'm interested to become affiliate partener. Do you have an affiliate program for this? If yes, please provide me details like commision rate. Affiliate system, payment method, terms.etc.

A: Yes ,We need long-term partener, and to give generous commission for the purpose to win, you can email us, we go into the details via e-mail.